We're Hiring - GO! Network Manager

The GO! Network team sits at the heart of GO! and are the external face of the business for all its agency members and are responsible for supporting all internal teams to drive the business and contribute to commercial growth via agency membership renewal.

The GO! Network Managers are responsible for managing and communicating to agencies during their membership and for increasing the rate of membership renewals through attentive client management, clear communication, and direct insights and membership performance reporting.

Indirectly, the role supports both the brand and agency partnership managers with their targeted outreach with an ‘always on’ mindset with the ambition of growing the value of The GO! Network.

You will continually consider how GO! membership can be improved from both an experience and value perspective, ensuring members receive tangible value from their membership, have every opportunity for ROI and enjoy their business growth journey with GO!

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About GO!

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GO! is the fastest growing intermediary business of its kind in the UK, operating exclusively in the Marketing, Advertising, Digital, and Technology space.

Our clients are some of the UK’s leading and fastest-growing Brands in their markets and the best in class Agencies that support them.

We're on a mission to be the leading partner to UK brands for maximising the effectiveness of their marketing spend. In essence, we bring great people together to do great things, under our #everydaycounts philosophy.

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The Role of GO! Network Manager

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Key Responsibilities:

In line with the core function of The GO! Network team, the role has responsibilities and deliverables which support across all teams and drive revenue in the business each with a set of clearly defined objectives.

These are split across several core areas:

• Driving revenue via membership renewal.

• Increasing agency membership value via the deliver of insight & specialist knowledge for your agency specialism area,

• Improving agency member happiness and experience levels.

• Managing the delivery of research & insights to support the internal business teams.

• Improving efficiency, communication levels, financial commission, and general administrative support.

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The varied role offers the opportunity to become a specialist Network Manager managing an internal team and portfolio of agencies across specific agency specialisms.

The right candidate will have a desire and ambition to learn and will be rewarded with opportunity and a clear development plan.

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Required Experience / Knowledge

Essential:

• Client services/account management experience.

• Experience in managing own portfolio of clients, both existing and new.

• Strong commercial acumen and proof of working to and exceeding commercial targets.

• Sales experience using a consultative approach to achieve targets.

• Experience in prospecting, managing, and driving external commercial partnership relationships.

• Competence of managing personal and team workload and priorities.

• Experience of mentoring and managing a team.

• Experience within a senior role within an account management structure, responsible for problem solving to maintain client happiness.

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Desirable:

Agency experience in a field relating to one of the following industries:

• Creative

• Marketing

• Digital marketing

• Development

• Advertising

• Ad-tech

• PR

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Specific Skills & Personal Attributes

Essential:

• Natural relationship building and development skills.

• Commercially driven person with a lead identifying / business growth mentality.

• Strong relationship building skills both internally and externally.

• Solid organisational and communication skills.

• Initiative-taking and problem-solving nature.

• Enjoys fact finding and continually learning.

• Ability to be a fountain of knowledge and relationship builder across multiple teams in an organisation.

• Keeps abreast of latest trends and developments in the marketplace.

• Collaborator who understands a Network membership mentality but also enjoys working autonomously.

• Driven and ambitious to learn, succeed and grow within our business.

• Always thinking about how efficiency can be maximised, and improvements made to enhance member experience.

• Embraces the GO! “everydaycounts” philosophy.

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What's on Offer

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Full induction and training will be provided for the successful candidate as well as the below benefits:

• Hybrid working.

• Award-winning offices in the heart of Manchester close to all main public transport links.

• Onsite Gym.

• Full training and long-term development programme.

• A genuine progression culture that looks to match the performance and ambition of its people.

• Attractive and attainable bonus structure.

• Work mobile and laptop.

• Rewards and recognition programme.

• Contribution towards company-wide health plan.

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Interested in this role? Share your CV and any relevant supporting information to recruitment@thegonetwork.com. You can also find out more about our team and values here.