/* Make CMS links green */ .article-body a { color: #00C46B; text-decoration: underline; } .article-body a:hover { opacity: 0.8; } /* Style blockquotes */ .article-body blockquote { border-left: 4px solid #00C46B; padding-left: 1rem; color: #ccc; font-style: italic; }
<div class="gn-article"><div class="gn-hero gn-reveal"> <div class="gn-hero__image"><img src="https://cdn.prod.website-files.com/687a235da6861294eec73166/69fa70f0e1d583e7d1f6f43b_entry-002-banner-68c3180350adb478789377.jpeg" alt=""></div> <div class="gn-hero__head"> <span class="gn-kicker"><span class="dot"></span>Expression</span> <h1 class="gn-title">The Secret Diary of a CMO Entry 003: We Spent Four Months Aligning on a Slide No One Used</h1> <div class="gn-meta"> <strong>The GO Network</strong> <span class="pip"></span> <span>15 September 2025</span> <span class="pip"></span> <span>4 min read</span> </div> </div> </div> <div class="gn-body"> <h4 class="gn-reveal" style="text-align:left"><span style="color:rgb(69,172,98)"><em>w/c 8th September 2025</em></span></h4> <p class="gn-lede gn-reveal">September brings with it a familiar rhythm. For us, it marks the unofficial start of the build towards FY26. Our financial year kicks off in April, so September is when the real work begins. Strategy refinement, priority setting, positioning work.</p> <p class="gn-reveal">This year it's not about sweeping changes, but quiet clarity. What do we want to drive next year, and how do we start putting those wheels in motion now?</p> <p class="gn-reveal">This year, the conversation began with a simple request: could we align early on the top-line messaging for next year's global marketing strategy? Something crisp. Something that would travel across markets. One slide.</p> <p class="gn-reveal">I supported the idea wholeheartedly. Having a unified articulation of our intent, even at a high level, could help every region plan with confidence. It would give our marketing leads a consistent north star. It would also help our agency partners, who often receive a patchwork of local interpretations instead of one clear direction.</p> <p class="gn-reveal">The intention was right. The ambition was clear. What followed, though, was a classic case of over-attachment to the process.</p> <p class="gn-reveal">"The slide" was briefed in May. The first version was a start. Three themes, a focus on growth levers, and a smart line that tied it together. But then comments came in. Questions about tone, order, clarity. We invited input from across markets as we always want it to feel shared, not imposed.</p> <p class="gn-reveal">We brought in two of our agencies. One helped finesse the language and sharpen the messaging hierarchy. The other stress-tested the copy against existing campaigns and gave perspective on how it might land externally. They added real value. They were constructive, quick, and collaborative. I appreciated their flexibility. Not every partner can thrive in ambiguity, but both handled it with grace.</p> <aside class="gn-quote gn-reveal"><q>It's easy to forget how often agencies end up playing mediator, translator, and therapist, often in the same meeting.</q><cite>The Secret CMO</cite></aside> <p class="gn-reveal">Especially agencies that have a long tenure with us. We'd have been stuck in round two if they hadn't quietly guided the conversation back to sense.</p> <p class="gn-reveal">At the same time, internally, the wider team was moving. My category directors had begun scenario planning. The brand leads were building early creative concepts for new launches. The insights team had pulled together trend snapshots for 2026.</p> <p class="gn-reveal">No one was sitting still. Everyone understood that while the strategy slide would be helpful, it couldn't be the only thing holding up progress.</p> <p class="gn-reveal">There was even a brief moment where I found myself Googling synonyms for "transformation" that didn't sound like they'd been pulled from a TED Talk circa 2014. That search did not bear fruit.</p> <p class="gn-reveal">After several iterations, alignment calls, and some very passionate debates about word choice (and one confusing exchange about whether 'momentum' was too aggressive for German translation), the slide was signed off in early September.</p> <p class="gn-reveal">We had our three themes. A confident headline. Supporting points that struck the right balance of stretch and realism. It wasn't revolutionary, but it was solid. Useful.</p> <p class="gn-reveal">It was included in the pack for the global leadership meeting. Slotted between commercial updates and innovation roadmaps. It was there to set the tone.</p> <p class="gn-reveal">And then, we ran over. The agenda slipped. The final section was cut for time. The slide was never shown.</p> <p class="gn-reveal">For a brief moment, I felt that familiar sting. All that input. All that effort. And no spotlight.</p> <p class="gn-reveal">But then I reminded myself, the slide was never the point. The alignment it created, the thinking it clarified, the confidence it gave our teams. That's what mattered. The agencies now had something to anchor their support around. My regional teams had begun cascading the themes anyway. Just because it didn't make it to screen doesn't mean it didn't do its job.</p> <p class="gn-reveal">What no one saw was the backchannel Teams thread with our head of insights, legal, and procurement, debating whether 'bold' implied budget increases. It ended with a thumbs-up emoji.</p> <p class="gn-reveal">We took that as a win.</p> <p class="gn-reveal">In a role like this, you learn to measure impact differently. Visibility isn't the only currency.</p> <p class="gn-reveal">This week, one of our brand managers used the theme headline as the title of their deck. That's more satisfying than any spotlight. One of the strategists from the agency sent me a WhatsApp after the final draft: "Feels tight. Feels like us." That's not something you get from a slide. That's partnership.</p> <p class="gn-reveal">You don't lead for applause, you lead for alignment. And if that means your slide never makes it to screen, so be it. The real work is rarely the most visible.</p> <p class="gn-reveal"><span style="color:rgb(69,172,98)"><strong>The Secret CMO</strong></span></p> </div></div>
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